Staff Name: Sue Howard
Staff Role: Proprietor and Registered Provider Equality and diversity champion
Staff Details: Sue Howard has owned Victoria Lodge Care home providing outstanding quality care and in a homely environment for 30 years. During that time received excellent inspection reports from CQC and local authority commissioners Both the Registered Provider and manager have strong mission aims objectives and value statements. She is very proud to be the first and only care home in Birmingham to have achieved 3 OUTSTANDING ratings from a latest Care Quality Commission Inspection.
Staff Name: Ann Coombs End of life and GFS Champion
Staff Role: Registered Care Manager Level 5 RMA
Staff Details: Miss Ann Coombs has 30 years experience and qualifications specialising in Dementia and the Care of the Elderly. Miss Coombs has been registered with the CQC as a manager for 18 years. Ann has been the registered manager for Victoria Lodge Care Home since December 2013 in which time has achieved an Outstanding rating from our latest CQC inspection. Ann was awarded Excellence in Leadership and Management at the Birmingham Care Awards 2017.
Staff Name: Toni Smith End of life GSF champion
Staff Role: Senior Care coordinator Level 5 Leadership and management
Staff Details: Toni is a well qualified experienced senior care . Toni is passionate about caring for the elderly and dementia care .Toni is the homes medication lead and care coordinator dealing with all aspects of healthcare and healthcare professionals. Toni Specializes in End of Life Care and has a Gold Standard Framework accreditation.
Staff Name: Samantha Gregory Training and Nutritional champion
Staff Role: Senior Care Health and Social care Level 3 Mental Health 1st aider
Staff Details: Sam has a wealth of experience in elderly care. Sam is a dedicated member of the senior team and is well respected within the home. Sam is compassionate hard working gentle and has a very caring nature. Sam specializes in MUST Screening fluids and nutrition and is our staff training officer within the home.
Staff Name: Charley Simcox
Staff Role: Senior Care Health and Social care Leadership and management Level 5
Staff Details: Charley has a wealth of experience in elderly care and dementia. Charley has been a registered manager for 2 CQC registered elderly care homes the last one being a large corporate care home. Charley prefers the personal approach to care that Victoria lodge provides,we are very fortunate to have her as part of our management team. Charley has a very gentle caring nature and is passionate about person centered care and embraces the creative activities within the home.
Staff Name: Emma Allen
Staff Role: Senior Care registered NVQ Level 3 IPC Champion
Staff Details: Emma is a valued very hard working professional loyal and conscientious Senior member of staff . Achieved her NVQ level 3 in Health and social care it is now her intention to work towards her Leadership and management level 5. She will be well supported and respected by her care team.
Staff Name: Dannielle Newell Oliver McGowan champion
Staff Role: Senior Care Health and Social Care Level 3
Staff Details: Danni is a very experienced qualified Senior care. Who has recently joined Victoria Lodge to progress and develop within our home. Danni has a wealth of experience caring for the elderly in a selection of care homes. She is a very mature capable member of staff.
Staff Name: Nicola Hawthorne
Staff Role: Level 3 Senior Care Worker
Staff Details: Nicola has been employed by Victoria Lodge since 2012. During which time she has gained qualifications that are relevant to NVQ 3 Nicola is a well respected experienced member of the Senior staff team. Nicola is very hard working and reliable.
Staff Name: Serena Fannin
Staff Role: Senior Care Health and social care Level 3 Diabetes Champion
Staff Details: Serena has previously worked at Victoria lodge as a senior care for a period of 2 years and left to work for a large group of care homes. Serena has returned to her senior care position at Victoria lodge. Serena is a very willing hardworking capable senior staff member with a wealth of experience in elderly care
Staff Name: Lynn Coombs
Staff Role: Senior Care Health and Social Care Level 3
Staff Details: Lyn has a wealth of experience in elderly care. Has been a carer for 22 years achieving the highest standard of care for the elderly. Lyn is extremely passionate about her job and is dedicated to Victoria Lodge Care Home. Lyn has a wonderful caring nature and is loved by all.
Staff Name: Michelle Payne
Staff Role: Senior Care Health and Social care Level 5 Dementia Champion
Staff Details: Michelle is a very hard working mature reliable senior member of staff. Michelle previously worked for Victoria lodge for 2 years and has returned to the fold. Michelle is very experienced in elderly care and specialises in Dementia care.
Staff Name: Janet Keogh
Staff Role: Senior Support
Staff Details: Janet has proved to be a very dedicated reliable member of staff and has worked her way up from care assistant to senior support .Janet is currently working towards her NVQ 3 in health and social care. Janet is a well respected caring member of staff.
Staff Name: Alex Green
Staff Role: Care Assistant Care Certificate in Health and Social Care
Staff Details: Alex has recently joined Victoria lodge Care Team and is proving to be a loyal hard working member of the team. Alex has experience in elderly care in previous care homes and in the community. Whilst at Victoria lodge has completed all her mandatory training.Alex is registered and working towards her Level 3 in Health and social care.
Staff Name: Annette Ahern
Staff Role: Care and laundry Assistant Level 2
Staff Details: Annette has been employed by Victoria Lodge since 2011. Started as out laundry assistant and is an excellent carer. Annette is reliable hard working and an excellent carer. She is a conscientious and highly valued member of staff.
Staff Name: Milian Davis
Staff Role: Care Assistant Diploma Health and social care
Staff Details: Milan fondly known as Millie joined the home in 2022 from a student secondment from Kerala in India. Milan is a very happy hard working care assistant always willing to learn and help. Millie is a very caring kind care assistant and settled into the team very well.
Staff Name: Yvonne Smith
Staff Role: Care Assistant Health and Social Care Level 2
Staff Details: Yvonne joined the care team in 2019 . Yvonne is a mature experienced dedicated hard working and reliable staff member. Yvonne is a qualified florist and participates in the floral activities held at Victoria lodge care Home
Staff Name: Linda Hopkins
Staff Role: Care Assistant NVQ Level 2
Staff Details: Linda has considerable experience in care. Has achieved NVQ Level 2 . Linda joined Victoria Lodge in 2019 she Is a very caring loyal reliable compassionate member of staff who is well respected within the home.
Staff Name: Tracy Finnerty
Staff Role: Care Assistant
Staff Details: Tracy is a well respected loyal hard working member of the care team. Tracey has experience in care looking after her elderly relatives and wishes to enhance her experience and training within Victoria lodge. Tracey is well respected within the home and is hard working.Tracy is working hard towards her Level 3 in Health and social care.
Staff Name: Jodie Vernon
Staff Role: Care Assistant
Staff Details: Jodie applied to Victoria Lodge as she stated that she had a passion for caring for the elderly. After a detailed induction and mandatory training Jodie has proved to be an extremely dedicated capable caring member of staff. Jodie is a valued member of staff and well respected by her colleagues. Jodie is working hard towards her level 3 in health and social care.
Staff Name: Jade Yesufu
Staff Role: Care Assistant Level 3 Health and Social Care
Staff Details: Jade is a very experienced carer qualified to Level 3 in health and social care . Jade is currently the homes housekeeper and was given the very important task of Infection control through the pandemic of Covid -19. Qualified in IPC covid-19 she ensured the home was kept free of infection keeping our staff visitors and residents safe. Jade has a lovely nature and is hard working.
Staff Name: Nagina Kouser
Staff Role: Care Assistant
Staff Details: Gina has recently joined to home as a care assistant on nights. Gina has previously worked in care homes and domiciliary care. Gina has settled into work at Victoria Lodge well she has completed all her care induction and mandatory training on joining the team.
Staff Name: Marion Meah
Staff Role: Care Assistant Level 2 in Health and social care
Staff Details: Marion has recently joined Victoria lodge Care Team and is proving to be a hard working pleasant member of the team. Marion has experience in elderly care in previous care homes and in the community. Whilst at Victoria lodge has completed all her mandatory training.
Staff Name: Farah Saleem
Staff Role: Care Assistant
Staff Details: Farah has recently joined us from a residential care home that has recently sadly closed down. Has a experience in elderly care having previously worked for residential care and social services. Farah has settled in with the care team very well.
Staff Name: Lynda Parsons
Staff Role: Care Assistant Health and Social Care Level 2
Staff Details: Lynda has recently joined Victoria lodge as a care assistant. She is a mature carer and is experienced in elderly residential care. Lynda has completed her induction and mandatory training and has settled into the home well.
Staff Name: Victoria Kevin
Staff Role: Housekeeper Health and social care Level 3 IPC Level 3
Staff Details: Vicky has recently joined the Infection control team at Victoria lodge. Her standards are very high and the home remains clean safe and infection free. Vicky ensures that all rooms remain personalized and fresh. Vicky has a very caring manner towards the residents and they feel happy and safe with her cleaning around the home. She is very efficient and nothing is too much trouble.
Staff Name: Lynette Allen
Staff Role: Senior Support Care Assistant Relief Cook Level 2
Staff Details: Lynette has been employed by Victoria Lodge since 2002 as a senior cook, during the past 2 years she has achieved and maintained a five star accreditation rating. Lynette is a hard working reliable head cook and a valuable member of the staff team. Lynnette also loves to care and will support the senior care team .
Staff Name: Annie McConville
Staff Role: Bank Care Assistant Level 3
Staff Details: Ann has been employed by Victoria Lodge for just over 23 years and has now chosen to work bank shifts.. Whilst at Victoria lodge Ann achieved a NVQ 3 in health and social care that have helped her provide an excellent quality of care to our residents. She remains dedicated and highly reliable.
Staff Name: Donna Tipper
Staff Role: Hairdresser
Staff Details: Donna has been a valued member of Victoria lodge for 14 years. She has a wealth of experience with the elderly and her person centred approach is valued. Residents enjoy her treatments making them feel special enjoying her company and conversations. Not forgetting her chocolate treats and magazines in the salon!!
Staff Name: Sue Mudway
Staff Role: Cook and domestic duties Level 2
Staff Details: Sue joined Victoria Lodge from a 40 bedded care home in Solihull. She is very well qualified and experienced in Food safety and Hydration and nutrition and has a wealth of experience in catering for the elderly. Sue is hard working conscientious and has settled in very well indeed she is well respected and liked by the staff and residents at Victoria Lodge care home.
Staff Name: Sandra McKinney
Staff Role: Care Assistant
Staff Details: Sandra has recently joined us from a residential care home that has recently sadly closed down. Sandra is a breath of fresh air to the home always happy and hardworking. Has a wealth of experience in elderly care having previously worked for the NHS and residential care. Sandra has settled in with the care team very well.
Staff Name: Gary Howard
Staff Role: Volunteer maintenance and activity assistant
Staff Details: Gary is a hard working member of the infection control team. He is very caring and thoughtful member of team. He ensues that the home looks clean tidy and safe on a daily basis. In addition the residents love his Friday afternoon "Garaoke " sessions when he sings their favourite songs whilst they are served the Chefs Friday afternoon teas. He loves to help and assist the resident " nothing is too much trouble" Gary keeps thje grounds clean and tidy and ensues the pla
Staff Name: Jenny Dorn
Staff Role: Laundry Assistant
Staff Details: Jennifer has recently joined Victoria Lodge. However has a wealth of experience in housekeeping and laundry. Jenny is an asset to the home. Residents often comment at their weekly meeting how wonderful that their washing is beautifully laundered and returned to their rooms. Jenny is dedicated to Victoria Lodge and is extremely reliable,
Staff Name: Maria St John
Staff Role: Activity Coordinator
Staff Details: Maria has recently joined the home and bonded with staff and residents very well indeed. She is caring calming compassionate and dedicated to her work. In a short time she has made a difference to the residents lives with meaningful one to one sessions. Her activity sessions are engaging and person centered.Maria is very passionate about her work which reflects in the daily lives of everyone who comes in contact with her.
Staff Name: Maggie Lyne
Staff Role: Quality Assurance Auditing and relative coordinator
Staff Details: Maggie has worked at our care home for 8 years as the homes coordinator in Quality Assurance and Auditing. Maggie has a wealth of experience with ofsted in schools as a head teacher (retired) Maggie is actively involved in outcomes collating evidence liaising with resident relatives and staff to ensure we provide an excellence service. Maggie is very caring approachable and hard working. Maggie produces the monthly newsletter and has been activity communicating vital inf
Staff Name: Libby Service
Staff Role: Occupational and activity therapist BSc (Hons)
Staff Details: Libby Service is an integral part of our activity and Dementia training team at Victoria lodge Care Home. Libby is highly qualified BSc (Hons) as a occupational and activity therapist. She is also a member of the National Provider Association NCFE Dementia care. Libby delivers dementia training to the home and relatives within the home. She is actively involved in delivering group dance music and essential one to one activities to the residents. Libby enhances the lives
