Staff Name: Sue Howard
Staff Role: Proprietor and Registered Provider Equality and diversity champion
Staff Details: Sue Howard has owned Victoria Lodge Care home providing outstanding quality care and in a homely environment for 30 years. During that time received excellent inspection reports from CQC and local authority commissioners Both the Registered Provider and manager have strong mission aims objectives and value statements. She is very proud to be the first and only care home in Birmingham to have achieved 3 OUTSTANDING ratings from a latest Care Quality Commission Inspection.
Staff Name: Ann Coombs End of life and GFS Champion
Staff Role: Registered Care Manager Level 5 RMA
Staff Details: Miss Ann Coombs has 30 years experience and qualifications specialising in Dementia and the Care of the Elderly. Miss Coombs has been registered with the CQC as a manager for 18 years. Ann has been the registered manager for Victoria Lodge Care Home since December 2013 in which time has achieved an Outstanding rating from our latest CQC inspection. Ann was awarded Excellence in Leadership and Management at the Birmingham Care Awards 2017.
Staff Name: Samantha Gregory Clinical Lead Level 5 in leadership and management
Staff Role: Clinical Lead
Staff Details: Sam joined the staff team 3 years ago as a experienced senior care and proved to be hardworking reliable senior staff team member. Sam now works closely with management as clinical lead. She is very caring and professional at all times. She is well respected by her staff team and health care professionals.
Staff Name: Toni Christie
Staff Role: Senior Care Level 5
Staff Details: Toni is a well qualified experienced senior care joining the senior team 3 years ago . Toni is passionate about caring for the elderly and dementia care . Toni is hard working and reliable.
Staff Name: Charley Simcox
Staff Role: Senior Care Health and Social care Leadership and management Level 5
Staff Details: Charley has a wealth of experience in elderly care and dementia. Charley has been a registered manager for 2 CQC registered elderly care homes the last one being a large corporate care home. Charley has been a member of Victoria Lodge for 3 years. Charley prefers the person centred approach to care that Victoria lodge provides. Charley has a very gentle caring nature and embraces the creative activities within the hog
Staff Name: Emma Allen
Staff Role: Senior Care registered NVQ Level 3 IPC Champion
Staff Details: Emma has worked at Victoria lodge for 9 years starting as a care assistant and working up to a very capable experienced senior care . She is a vital part of the team is a valued respected very hard working professional loyal and conscientious. Achieved her NVQ level 3 in Health and social care it is now her intention to work towards her Leadership and management level 5.
Staff Name: Dannielle Newell Oliver McGowan champion
Staff Role: Senior Care Health and Social Care Level 3
Staff Details: Danni is a very experienced qualified Senior care. Who has recently joined Victoria Lodge to progress and develop within our home. Danni has a wealth of experience caring for the elderly in a selection of care homes. She is a very mature capable member of staff and recently been actively involved with gold standards end of life training.
Staff Name: Nicola Hawthorne
Staff Role: Senior Care Worker Level 3
Staff Details: Nicola has been employed by Victoria Lodge for 13 years during which time she has achieved her NVQ 3 and held the position of senior night carer for 9nyears. Nicola is a well respected dedicated experienced and reliable member of the Senior staff team. Nicola is flexible and always goes above and beyond.
Staff Name: Serena Fannin
Staff Role: Senior Support Health and social care Level 3 Diabetes Champion
Staff Details: Serena has previously worked at Victoria lodge as a senior care for a period of 2 years and left to work for a large group of care homes. Serena has returned to her senior care position at Victoria lodge. Serena is a very willing hardworking mature and capable staff member with a wealth of experience in elderly care
Staff Name: Lynn Coombs
Staff Role: Senior Support Health and Social Care Level 3
Staff Details: Lyn has a wealth of experience in elderly care. Has been a carer for 22 years achieving the highest standard of care for the elderly. Lyn has been a vital member of the care team since 2019 . Lyn is extremely passionate about her job and is dedicated to Victoria Lodge Care Home. Lyn has a wonderful caring nature and is loved by all.
Staff Name: Michelle Payne
Staff Role: Senior Care Health and Social care Level 5 Dementia Champion
Staff Details: Michelle is a very hard working mature reliable senior member of staff. Michelle previously worked for Victoria lodge for 2 years and returned to the fold in 2023. Michelle is very experienced reliable and hard working . Michelle specialises in Dementia care.
Staff Name: Janet Keogh
Staff Role: Senior Support Registered Level 3
Staff Details: Janet joined the staff team in 2015 and has proved to be a very dedicated reliable member of staff and has worked her way up from care assistant to senior support .Janet is very caring hard working reliable mature member of staff.
Staff Name: Annette Ahern
Staff Role: Care Assistant NVQ Level 2
Staff Details: Annette has been employed by Victoria Lodge for 16 years employed as our laundry assistant but proved to develop into an excellent carer. Annette is well loved very caring respectful reliable hard working and an excellent carer. She is a conscientious loyal and highly valued member of staff.
Staff Name: Linda Hopkins
Staff Role: Care Assistant NVQ Level 2
Staff Details: Linda has considerable experience in care. Has achieved NVQ Level 2 . Linda joined Victoria Lodge in 2019 . Linda has a very caring loyal reliable compassionate nature . She is well respected within the home.
Staff Name: Tracy Finnerty Health and social care Level 3
Staff Role: Senior support
Staff Details: Tracy joined Victoria Lodge 6 years ago with a passion to care for the elderly. Within that time has achieved level 3 and a senior support position. Tracy is a well respected loyal hard working member of the care team. Tracy has been actively involved with gold standards end of life training.
Staff Name: Jodie Vernon
Staff Role: Senior care Level 3 Health and social Care
Staff Details: Jodie applied to Victoria Lodge in 2019 stating she had a passion for caring for the elderly. Jodie has recently achieved Level 3 in Health and social care. Jodie has proved to be an extremely dedicated hard working capable caring member of staff. Jodie is a reliable valued member of staff and well respected by her colleagues.
Staff Name: Jade Yesufu
Staff Role: Housekeeping Care Assistant Level 3 Health and Social Care
Staff Details: Jade joined the home in 2023 and is a very experienced carer qualified to Level 3 in health and social care . Jade is currently the homes housekeeper and was given the very important task of Infection control .Qualified in IPC ensures the home is kept free of infection keeping our staff visitors and residents safe. Jade has a lovely nature has high standards and is hard working.
Staff Name: Marion Meah
Staff Role: Care Assistant Level 2 in Health and social care
Staff Details: Marion joined the home 2 years ago and is proving to be a hard working pleasant member of the team. Marion has experience in elderly care in previous care homes and in the community. Whilst at Victoria lodge has completed all her mandatory training.
Staff Name: Farah Saleem
Staff Role: Care Assistant Level 2 Health And social care
Staff Details: Farah joined the home 2 years ago from another local care that has recently sadly closed down. Has a experience in elderly care . Farah has proved to be a very reliable respectful hard working member of the care team. She is always willing to help and please .
Staff Name: Sandra McKinney
Staff Role: Care Assistant Level 2 nursing
Staff Details: Sandra joined us 2 years ago from a residential care home that has recently sadly closed down. Sandra is a breath of fresh air to the home always happy and hardworking. Has a wealth of experience in elderly care having previously worked for the NHS and residential care. Sandra has settled in with the care team very well.
Staff Name: Zoe Jobson Level 2 NHS nursing
Staff Role: Care Assistant
Staff Details: Zoe worked for Victoria lodge 12 years ago as a care assistant straight from school and was a well liked respected member of staff. Zoe left to train as a nurse within the NHS and has recently returned to Victoria lodge. Zoe is caring hard working and extremely relatable. Its wonderful to have her back into the home working as part of the well established staff team.
Staff Name: Krista Fannin NVQ level 2
Staff Role: Care Assistant Night care
Staff Details: Krista has been a member of the staff team for 3 years. Has a wealth of experience in residential elderly care and is a very reliable member of the night team. She has a very caring nature and is well liked by everyone.
Staff Name: Tracey May
Staff Role: Night Care Assistant
Staff Details: Tracy has recently joined the home as a night care assistant. Tracey has experience in home care with the elderly and loved her position at Victoria lodge. She is experienced and reliable. She is keen and well respected by her care team. Tracey has completed all of her mandatory training.
Staff Name: Lesley Murray
Staff Role: Chef
Staff Details: Lesley has recently joined Victoria Lodge as an experienced Chef. Lesley has for many years catered for the elderly in residential care. Lesley is embracing her position within the home having previously run sheltered accommodation units where she has organised catering events and entertainments. Lesley is very passionate about cooking her food is well presented and nutritious. She excels in baking home made specialities to tempt the residents. Her vintage afternoon teas are
Staff Name: Lynette Allen
Staff Role: Senior Support Care Assistant Relief Cook Level 2
Staff Details: Lynette has been employed by Victoria Lodge for 23 years. Employed aa a senior cook, for 21 years. Lyn has achieved and maintained a five star accreditation food and hygiene rating. Lynette is a hard working reliable head cook and a valuable member of the staff team. Lynnette has recently requested a change of job description and has become a very hard working reliable senior support within the home. Lyn still works as a cook ensuring the kitchen is well run.
Staff Name: Maria St John
Staff Role: Activity Coordinator
Staff Details: Maria is caring calming compassionate and dedicated to her work. Maria joined the home 3 years ago making such a difference to the residents lives with meaningful one to one activities and group sessions. Her activity sessions are engaging and person centred. Maria is very passionate about her work which reflects in the daily lives of everyone who comes in contact with her. Maria has involved the home in charity work which enhances the lives of the staff and residents. Mari
Staff Name: Sue Mudway
Staff Role: Week end Cook and domestic Level 2
Staff Details: Sue joined Victoria Lodge from a 40 bedded care home in Solihull. She is very well qualified and experienced in Food safety and Hydration and nutrition and has a wealth of experience in catering for the elderly. Sue is hard working conscientious and has settled in very well indeed she is well respected and liked by the staff and residents at Victoria Lodge care home.
Staff Name: Victoria Kevin
Staff Role: Housekeeper Health and social care Level 3 IPC Level 3
Staff Details: Vicky joined the home in 2022 as housekeeper overseeing the Infection control team at Victoria lodge. Her standards are very high and the home remains clean safe and infection free. Vicky ensures that all rooms remain personalized and fresh. Vicky has a very caring manner towards the residents and they feel happy and safe with her cleaning around the home. She is very efficient and nothing is too much trouble.
Staff Name: Annie McConville
Staff Role: volunteer Level 3
Staff Details: Ann has been employed by Victoria Lodge for just over 23 years and has now chosen to work occasionally as a volunteer.. Whilst employed by Victoria lodge Ann achieved a NVQ 3 in health and social care that have helped her provide an excellent quality of care to our residents. She remains dedicated and highly member of the family.
Staff Name: Jenny Dorn
Staff Role: Laundry Assistant
Staff Details: Jennifer has been the home laundry assistant for 6 years. Joined with a wealth of experience in housekeeping and infection control and laundry. Jenny is an asset to the home. Residents often comment at their weekly meeting how wonderful that their washing is beautifully laundered and returned to their rooms. Jenny is dedicated to Victoria Lodge and is extremely reliable,
Staff Name: Gary Howard
Staff Role: Volunteer domestic and activity assistant
Staff Details: Gary is a hard working member of the home and infection control team. He is very caring and thoughtful member of team. He ensues that the home looks clean tidy and safe on a daily basis. In addition the residents love his Friday afternoon "Garaoke " sessions when he sings their favourite songs whilst they are served the Chefs Friday afternoon teas. He loves to help and assist the residents with their activities . " nothing is too much trouble" Gary keeps the grounds
Staff Name: Maggie Lyne
Staff Role: Quality Assurance Auditing and relative coordinator
Staff Details: Maggie has worked at our care home for 10 years as the homes family coordinator Quality Assurance and Auditing and activities. Maggie has a wealth of experience with Ofsted in schools as a head teacher (retired) Maggie is actively involved in outcomes collating evidence liaising with resident relatives and staff to ensure we provide an excellence service. Maggie is very caring approachable and hard working. Maggie produces the monthly newsletter and website activity/ev
Staff Name: Libby Service
Staff Role: Occupational and activity therapist BSc (Hons)
Staff Details: Libby Service is an integral part of our activity and Dementia training team at Victoria lodge Care Home. Libby is highly qualified BSc (Hons) as a occupational and activity therapist. She is also a member of the National Provider Association NCFE Dementia care. Libby delivers dementia training to the home and relatives within the home. She is actively involved in delivering daily group dance music and essential one to one activities to the residents. Libby enhances the
Staff Name: Donna Tipper
Staff Role: Hairdresser
Staff Details: Donna has been a valued member of Victoria lodge for 16 years. She has a wealth of experience with the elderly and her person centred approach is valued. Residents enjoy her treatments making them feel special enjoying her company and conversations. Not forgetting her chocolate treats and magazines in the salon!! She is so reliable professional and loved by all.
